Collections
Parloa's voice AI agents call every past-due account with native PCI compliance, removing the friction that typically delays collections.
By consistently engaging customers and offering real-time, flexible payment arrangements, Parloa’s AI agents turn promise-to-pay commitments into realized revenue faster than traditional, manual efforts.
Your headcount can't keep up with the collections volume.
Collectors are working the list, but the list is growing faster than they can dial.
Manual outbound is flagged as a compliance risk.
TCPA exposure and incomplete records create legal and regulatory risk.
Your customers feel your employees' stress.
Human collectors introduce a feeling of pressure to pay. For consumers already in financial difficulty, this approach doesn't work.
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Empathetic collection, at scale.
Voice AI agents ensure everyone on the list is called and leverage personal context to treat each customer fairly.
Compliance as a competitive advantage.
Native PCI, TCPA-aware dialing, and full call records protect against regulatory exposure.
Recovery that fosters loyalty.
All outbound calls follow the same guardrails, ensuring no off-script, pressure-related compliance incidents.
How Parloa Solves It
AI agents dial 5–10x over human collectors and can negotiate dynamic offers that capture recovery, with strict PCI and regulatory compliance built in.
1
Dynamic offer and negotiation logic ensures every AI agent adapts to meet customers' realities.
2
Native PCI architecture ensures payment data is handled correctly from the start.
3
TCPA-aware controls, consent management, and audit-ready interactions.
4
Automatically sync promise-to-pay to your existing systems, so your source of truth remains.
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Scale collections, not headcount.
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