Technology

AI agents for complex, mission-critical software support.

AI agents that guide customers through technical issues, manage account access, and support software licensing and renewals.

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Why Parloa

Built for technical complexity. Engineered to minimize downtime.

Scale your support capacity without adding headcount. Easily build and deploy Parloa AI agents connected to your product knowledge and support systems to guide users through technical issues around the clock. Monitor resolution quality across every agent to ensure quality resolutions and hand off cases requiring specialist expertise with full context.

Troubleshooting
Reduce repetitive troubleshooting work with AI agents that guide users through verified fixes and equip specialists with context when escalation is needed.
Account management
Ease your team’s administrative workload by automating routine role, permission, and access requests through approved workflows.
Licensing and renewals
Free your team from routine subscription requests with AI agents that handle eligible plan upgrades and renewals, routing exceptions to specialists.

Help your users get started, get answers, and stay informed.

Onboarding
Walk users through setup and standard configuration, connecting them with onboarding specialists when they need additional help.
Product guidance
Help users discover and use the features included in their plan, with guidance grounded in verified product documentation.
Incident notifications
Keep users informed about service outages and connect those with urgent issues to the right support specialists.

Trusted by technology services leaders

Parloa interface showing an agent's active skills

Parloa is the only agentic AI platform built for the conversation quality, language coverage, and enterprise scale our customers require. This partnership is how we bring AI-powered outbound to them without compromising compliance.
Michael Judd
CEO, Alvaria

Delivery Partners

Production-ready AI for technology providers.

Work with global SIs, BPOs and technology partners to connect Parloa AI Agents with your CRM, ticketing platform, knowledge base, product documentation, data warehouses and cloud providers.

Explore Parloa's partnerships