Our mission.

“Thanks to Parloa’s AI agents, we’re available to customers at all times. This lets us improve the customer experience and build trust.”

“Parloa, infinit.cx, and Datatrain understood our goals from day one. Their technical expertise and close collaboration got us up and running fast, with real results for our tenants. ”

“This fits perfectly with MAINGAU's innovation strategy. As a modern energy company, we aim to adopt forward-looking technology early and lead the way, and Parloa lets us deliver dynamic, seamless conversations.”

“With our new AI service number, we're answering passenger inquiries around the clock, without waiting times, in four languages.”

“We want to harness the full potential of AI and bring innovations to market quickly – with partners who are technologically impressive, share our vision, and with whom we simply click.”

“The use of Parloa Voice AI is a big step from sender-oriented IVR systems towards natural, customer-oriented dialogue. Our customers can speak the way they do in everyday life - in complete, clear sentences. And the technology understands exactly what they want to say. Now the customers are in charge!”

“With Parloa, infinit.cx, and Datatrain by our side, we had partners who understood our goals and helped us deliver on them fast, with real, tangible improvements for our tenants in no time.”

“Clara, our AI agent, is a real asset for us. Built with Parloa, she makes our customer service easier to reach and frees up our employees' time to focus where they're needed most: complex inquiries and in-person conversations. What's particularly valuable is that Clara will soon be available around the clock, continuously learning and improving our service.”

“AI lets us make customer service faster, better, and more personal, even in a market regulated by BaFin and the ECB. As one of the first in financial services to take this step, Parloa gives us the confidence to do it securely.”

“At Münchener Verein, insurance has always been personal. Now AI helps us serve customers even more efficiently. Parloa won us over from the very first tests: we saw quick wins, and today we could barely keep up with our current volume without Ella.”

“We recognized we often lacked the right skilled, knowledgeable agents at the right time, in the right languages. This isn’t replacing customer service agents, it is making our agents better.”

“Bringing AI agents into our customer service opens up new ways to handle the many customer inquiries we receive. The AI agents are always available without long wait times. At the same time, customers can still be transferred to humans as they wish.”

“Parloa combines powerful AI technology with deep expertise in enterprise implementation. That combination empowers us to achieve measurable impact that helps us reach our business goals while staying ready for what's next.”

“Parloa and logen.ai combine innovative strength with the ability to deliver. This is exactly what we need to quickly scale our multi-tenant AI agents and sustainably improve customer service for our municipal utility partners.”

“By deploying Parloa, we are sending a clear signal: We want to rethink service—digitally, efficiently, and with a human touch. We are proud to be among the pioneers in the industry.”

“This is actually how I have always imagined AI. No more rule-based dialogues but truly individual and customized conversations.”

“With Parloa, we’re improving accessibility for our moviegoers while ensuring our future scalability. It’s proof of successful innovation in service, and we believe it’s a solution that strengthens kinoheld in the long term.”

“We recognized early on that AI could be a game-changer in customer management, and with Parloa, we found a professional, innovative partner to bring that vision to life.”

“Our Parloa AI agent combines service quality with cost-effectiveness, and speaks our customers' language. That's how we connect everyday life in Leipzig with modern mobility.”

“With Parloa, we’re creating new opportunities for projects related to waste management consulting. It's a real win for our team and the city.”

“With the Parloa platform’s low-code front-end, it is no longer necessary to involve Swiss Life’s IT department. Employees can change routing, keywords and intentions themselves – intuitively and without any programming knowledge.”

“With the Parloa platform, we can now accept a large number of orders automatically. From product entry to individual details like product variations (colors, sizes), to storing payment methods, everything is easier thanks to voice control. And all orders are stored in HSE’s linked CRM system.”

“Together with Parloa and MUUUH!, we brought to life a modern conversational AI that not only improves the customer experience, but also helps us achieve our business goals.”

“Our customers expect us to be available to them at any time of the day or night to competently record their claims. With Parloa, we can meet those standards.”

“Parloa is not just a technology provider for us, but a long-term transformation partner.”