SAP Order to Cash

Your CRM is just the start. AI agents need access to the full customer story.

Natively integrated with SAP S/4HANA and ECC, Parloa's voice AI agents manage end-to-end quote-to-cash workflows, order status, change orders, and billing inquiries.

Faster order-to-cash cycles. Fewer billing calls.

By directly integrating with SAP, Parloa's AI agents seamlessly automate routine billing inquiries, order status updates, and change orders, eliminating manual tasks and improving processing times.

The Dark Journey

You can't access data to answer common questions.

Concerns around authorization, and audit trails prevent you from integrating AI with your system of record.

Buyers languish on hold until the data is found.

Customers calling about order status or billing discrepancies don’t expect to have to wait on hold while an agent looks up basic information.

Your IT team worries about SAP integration.

Concerns around authorization, and audit trails prevent integrating with your system of record.

The Parloa Performance Flywheel

Contextual evidence answers every customer question.

You can see full customer history and data to accurately answer order status, changes, billing inquiries and disputes in real time.

Fewer billing disputes.

AI agents provide real-time clarity on payments with less back-and-forth.

Seamless integration without procurement concern.

As an SAP Endorsed App, Parloa meets all standard legal and IT requirements to confidently integrate with your SAP environment.

How Parloa Solves It

SAP Endorsed - Premium Certified Solution

Native integration with SAP means access to the customer master, with SAP authorization objects, and a full audit trail on every transaction.

1

Natively integrate AI agents with your SAP data.

Parloa's AI agents access S/4HANA, ECC, and SAP Commerce to deliver context-rich interactions, every time.

2

Respect SAP authorization objects.

Parloa's AI agents operate with the same access controls as human SAP users.

3

Manage multi-step workflows, automatically.

Subtask Agents manage complex, order-to-cash workflows with high accuracy and ultra-low latency.

4

Make the most of your CRM and SAP data.

Bridge your CRM and SAP environment into one experience with no data layer, or integration debt.

Trusted by leading brands.

Learn more.

Automate your entire quote-to-cash workflow. Securely and natively in SAP.

Unlock your SAP potential.