AI Agents for Exceptional Customer Support
Trusted by leading enterprises
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Wherever your customers are
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Adopt Agentic AI Systems Safely and Reliably at Scale
Parloa’s AI Agent Management Platform is built to instill trust in the next generation of autonomous AI agents. Enterprises can leverage a comprehensive suite of tools for quality assurance (QA) with simulation testing, data isolation, content filtering, and monitoring to ensure AI agents are always ready for real-world conversations. Read Opus Research’s report to learn how your enterprise can approach genAI trust and safety.
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With Parloa's AI Agent Management Platform, we can use generative AI in a way that was previously unthinkable.
Baris Yorganci
Head of IT Service Management at BarmeniaGothaer
Reliable AI Agents For Exceptional Experiences
Scalable & Reliable AI Agents
Manage an unlimited team of highly-skilled AI Agents with ease. Scale your customer support without sacrificing quality or reliability.
Exceptional Customer Experiences
Parloa’s AI Agents engage your customers through natural, personalized conversations—delivering satisfaction and loyalty with every interaction.
Certified Security & Compliance
Parloa is ISO 27001, ISO 17442, SOC 2, GDPR, HIPAA, and PCI DSS v4.0 compliant—built for security, privacy, and operational integrity. We’re also fully compliant with DORA to meet evolving regulatory standards.
Seamless Enterprise Integration
Parloa integrates effortlessly with your existing systems, ensuring a smooth transition to AI-enhanced customer support.
Words from our customers
Find out more- The flexible AI-based speech recognition makes it easy for callers to communicate their concerns, even if they don’t know the right terminology. They can get in touch with the right person quickly and easily.
Tom Schneider Consultant for Process and Project Management 
- Thanks to Parloa, our customers have the permanent possibility to receive automated answers to all their questions via various channels without being tied to opening hours.
Olivia Szpiech Director of Customer Service 
- Our strong partnership connects the best from both worlds! The combination of Parloa's Conversational AI platform and Microsoft Speech Recognition sets a new standard for outstanding customer experience in contact centers.
Jürgen Dick Channel Sales Manager 
- Our Parloa chatbot uses its comprehensive knowledge to answer our customers’ questions and forwards them to our service team if needed. At the same time, it is a popular “goodie” that allows customers to update their personal data via self-service. We plan to expand these services soon. Our next project: Phonebot!
Jeanine König Project and Process Manager 
