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AI agents that turn customer conversations into lasting loyalty.
The Difference
Why enterprises confidently scale agentic CX with Parloa.
1. Anyone can build an AI agent with Parloa.
Reliable, expert-level agents don’t require specialists. The teams closest to your customers optimize the experience.
2. AI agents continuously self-improve.
The Parloa Performance Flywheel™ ensures AI agents build customer loyalty with every turn and improve with every interaction. In days, not weeks.
3. We start by uncovering your Dark Journey.
Uncover hidden opportunities to transform customer experiences, and confidently deploy AI agents without blind spots or risk.
The Platform
One platform across the AI agent lifecycle.
We've thought of everything, so you don't need to. Agent lifecycle management, model orchestration, context, channels… the list goes on.
And, they’re all connected so reliable AI agents are just a prompt away.
Trusted by leading brands.
Gartner Peer Insights
G2
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"This collaboration allowed us to push the boundaries of what’s possible with conversational AI."
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"With Parloa, we’re creating new opportunities for projects. It's a real win for our team and the city."
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"At Münchener Verein, insurance has always been personal. Now AI helps us serve customers even more efficiently."
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"Our customers expect us to be available to them at any time of the day or night to competently record their claims. With Parloa, we can meet those standards."
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"Thanks to Parloa’s AI agents, we’re available to customers at all times."
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"With the Parloa platform’s low-code front-end, it is no longer necessary to involve Swiss Life’s IT department."
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"From the very first day, the AI agent not only achieved the goals we had set, but exceeded them."
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"By deploying Parloa, we are sending a clear signal: We want to rethink service. We are proud to be among the pioneers in the industry."
Parloa is the only customer-facing, agentic AI platform to earn SAP's endorsed app premium certification.
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Together, with Parloa, we are using AI to connect customer service interactions into the broader customer journey to drive loyalty, trust, and long-term growth.
Born in the EU. Secure by design.
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Results teams see with Parloa.
70%
lower cost per contact
3X
faster time to resolution
24/7
coverage with zero wait times
Instantly see the potential financial impact of CX AI investment on your monthly call volume, average handle time, AI containment rate, and cost per human interaction.