Parloa: Contact Center AI

Become Part of the Agentic AI Revolution

Let’s Make Customer Interactions Feel Effortless Together!

At Parloa, our customers’ success is our top priority. We tackle the impossible, redefine interactions, and deliver results in a fast-paced world. With a culture of excellence, we empower passionate individuals to thrive, embrace differences, and overcome challenges together.

Welcome 
to Parloa!

Our Core Values

Customer Centricity

We
think
customer-first

Our number one priority is to make our customers successful – revenue will follow. We listen, learn, and connect at eye-level with our customers, ensuring their needs come first.

Ambition

We
make the impossible possible

Together, we have a once-in-a-lifetime chance to change customer interactions forever. If others think our ambitions are crazy, that just means we’re thinking big enough. Nothing is out of reach.

Excellence

We set the bar high

We bring together the most driven, passionate, and curious people on earth who are hungry for success. Going the extra mile is not an exception, it’s status quo. This isn’t for everyone – and that’s okay.

Optimism

We
will
solve it

We know our journey ahead will be anything but easy. Believing in a positive future and staying focused on making things work ensures our success. Solution mode on, always!

Speed

We deliver
fast

In a rapidly changing world, speed is key, and ambiguity is part of the game. We make decisions quickly and focus on what really moves the needle. We remove complexity wherever possible, push for results, and then iterate.

Unity

We’ve
got each
other's backs

We encourage everyone to be their authentic selves, embracing our differences. We help each other reach our full potential through honest and direct feedback. We win and lose together – 
ego has no place here. If someone is struggling or just asking for help, we roll up our sleeves and support.

Life at Parloa

At Parloa, we foster a culture of inclusion and diversity through Employee Resource Groups (ERGs) that empower employees to connect, learn, and grow. From Women of Parloa to Pride @ Parloa and informal groups like Foodies or Pets at Parloa, these communities celebrate our differences. We encourage everyone to get involved and bring their authentic selves to work.

Us in a nutshell

2

Parloans

0

Nationalities

0

Offices

Unlock your Benefits at Parloa

Shape the Future of AI

Every once in a while, a revolutionary technology comes along, that changes everything. This is AI. And at Parloa, you’ll be part of a team that’s shaping the future of AI. Our product directly addresses real-world challenges and delivers meaningful results for our customers.

Your personal and professional growth is our priority. At Parloa, we ensure a collaborative environment where you can thrive. With regular performance reviews, tailored career targets, and continuous feedback, we help you grow and succeed. We believe in supporting one another to reach our full potential.

To keep you at the forefront of the rapidly evolving AI field, we provide up to €1500 annually for training. Whether you’re advancing your technical skills, pursuing leadership development, or gaining certifications, we invest in your growth and empower you to stay ahead in your career.

Experience freedom and flexibility with our mobility budget (for employees in Germany), which helps you to make your commute stress-free and uncomplicated. You can choose between BikeLeasing and DB JobTicket.

For all US employees, we offer unlimited PTO!

At Parloa, we foster a strong sense of community and place great value on personal collaboration in our offices. On dedicated “Parloa Days”, all employees regularly come together at our Berlin headquarter for company-wide events, OKR workshops and team-building activities.

Your well-being is essential to your success. We provide easy access to wellness programs like eGym, Urban Sports, and ClassPass (US) to help you stay fit and healthy. We believe a strong body contributes to a sharp mind, and we support your physical and mental health.

We equip you with the best tools to succeed. With MacBooks and high-end headphones (AirPods or Bose), you’ll have everything you need to excel in your role. We provide the tech that enables you to deliver fast and create a significant impact.

In Germany we also have Mobility Options: Deutschlandticket OR Bike leasing available.

We know that mental well-being is crucial for sustained success. That’s why we offer comprehensive mental health support through Nilo.health. At Parloa, we have each other’s backs, ensuring that you’re supported not just in your career, but in all aspects of life.

Words from our Parloans

  • “It feels really rewarding to contribute to Parloa's growth. There’s always room to openly communicate my ideas, no matter how big or small. And I feel empowered to turn those ideas into actions and to always strive for more. To me, it’s a sign that the people here are truly appreciated.”
    Thu Hien Lead Management Analyst
  • “At Parloa, we share an ambitious goal and strive to achieve it together. We also keep the balance between fun and work. I’m continuously learning from my talented colleagues and expanding my knowledge. I also get space to explore and be creative on my own.”
    Regina Office Manager
  • “Parloa offers an exceptional experience for all of us, where your skills are truly acknowledged. The company fosters an inspiring and supportive environment that promotes learning, personal growth, and collaboration.”
    Ekber Sales Enablement Specialist
  • “Parloa’s visionary use of AI has transformed customer service. A culture of comprehensive testing and empowerment drives our team, fostering innovation and strong team spirit. Transparency, trust, and positivity - especially from the founders - make Parloa a truly inspiring place to work.”
    Ciaran Engineering Manager

Find Your Role and Build the Future with Parloa:

Your Next Challenge Starts Here — Apply Today!