Parloa x SAP

Context drives resolution

Parloa and SAP power AI agents with real customer and business context, so every interaction is informed, connected, and resolved.

Context drives resolution

Our trusted customers

Reshaping enterprise customer experience with scalable, consistent, and context-rich customer interactions

Personalized self-service

Context-aware AI agents reduce repetition and resolve issues faster.

Omnichannel interactions

Automated support across voice and digital channels, with context carried across each interaction.

Global scale, local precision

Service tailored to regional needs and languages.

Improved accuracy

Resolve customer requests with full visibility into customer history.

More than a partnership.

A strategic investment, deeper product collaboration, and a shared vision for how AI transforms customer experience.

SAP Logo
"Together with Parloa, we are using AI to connect customer service interactions into the broader customer journey to drive loyalty, trust, and long-term growth.”

Christian Klein

CEO of SAP SE

Parloa x SAP

Customer interactions don't stop at answers.

Move all the way to resolution. Parloa's AI agents manage customer conversations. SAP Service Cloud ensures speed, accuracy, and continuity.

Trustworthy

Trustworthy

Guardrails, simulation, and continuous evaluation maintain control over AI behavior, prevent hallucinations, and ensure outputs are aligned with business rules and policies.

Production-ready

Production-ready

Leveraging SAP Service Cloud intelligence and business processes, Parloa’s AI agents are designed with context in mind, so they effectively scale in deployment.

Fast Implementation

Fast Implementation

Through pre-built integrations and low-code configuration, Parloa leverages existing customer intelligence, data models, and business processes in SAP without the need for heavy development. Helping you experience value faster.

Parloa x SAP

Built for real-world customer conversations

Across industries, Parloa and SAP Service Cloud work together to resolve high-volume, high-impact customer requests.

Contact

Bring AI into the core of your customer experience with SAP + Parloa.

What’s next?

Once you’ve completed the form, we'll reach out to schedule your appointment.

We’ll discuss your unique business situation and help determine the most effective ways we can help you.

Book a demo

Amplify your customer service experience today.