Parloa named strategic AI partner by AloTech, bringing agentic conversational AI to Turkish enterprises

ISTANBUL, Türkiye & BERLIN, Germany — October 15, 2026 — Parloa, the leading agentic CX platform developer, today announced a strategic partnership with AloTech (opens in a new tab), Türkiye's largest AI-powered, cloud-based contact center software provider. AloTech has named Parloa its Strategic AI Partner for conversational AI across voice and digital channels, giving Turkish enterprises direct access to Parloa's AI agents through AloTech's Contact Center as a Service (CCaaS) platform.

The partnership brings together AloTech's deep footprint across Türkiye's contact center market with Parloa's platform for building, deploying, and managing AI voice and chat agents at enterprise scale. For AloTech's customers (and the broader base of CX and contact center decision-makers across Türkiye), the deal means a shorter path from considering AI’s potential to agents actually running in production.

"Nobody knows the Turkish enterprise contact center landscape better than AloTech,” said Özkan Kırmacıi (opens in a new tab), RVP Alps and Eastern Europe at Parloa. "And the Parloa team knows how to build AI agents that hold up under real production pressure. Put those together, and you can skip the yearlong proof-of-concepts that go nowhere. AloTech customers get agentic AI that's designed, deployed, and driving value in weeks."

"We don't put our name behind technology lightly." said Cenk Soyak (opens in a new tab), CEO & Founding Partner at AloTech. "Parloa is the conversational AI platform we'd want if we were the ones running a contact center, which is exactly why we're recommending it to every customer who asks us what's next."

The partnership marks significant progress in Parloa's broader push into the Eastern European market, and the greater European landscape. Earlier this year, Parloa announced the opening of satellite offices in London, Madrid, Paris, and Milan. 

About AloTech

AloTech is Türkiye's largest AI-powered, cloud-based call center and contact center software platform. AloTech operates as a Contact Center as a Service (CCaaS) provider, eliminating the need for traditional hardware, servers, or maintenance costs by running entirely in the cloud. Founded in 2012 by Cenk Soyak and İdris Avcı, the company is headquartered in Kadıköy, Istanbul, Türkiye.