Intelligent Virtual Agents (IVA)
Why most intelligent virtual agents fail after pilot
Many IVAs work in demos. Few survive real-world enterprise production.
Trusted by leading brands
Common failure points in enterprise IVA deployments
Models drift after go-live
Regional deployments fragment governance
Escalations spike under edge cases
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Buyer Resource
Evaluating CX automation platforms?
How Parloa Stabilizes IVAs
From scripted bots to managed AI agents
Full lifecycle orchestration
Design, test, deploy, and improve AI voice agents with built-in simulations, evaluations, and runtime guardrails. 88% reduction in agent escalations 32% better customer identification accuracy
Voice your customers trust
Natural, low-latency conversations across 140+ languages, locally tuned for regional nuance, with real-time translation that supports both customers and human agents. 13% higher speech-to-text accuracy 97% real-time translation accuracy
Built for regulated environments
Security and compliance designed for enterprise customer support operating under strict regulatory requirements. GDPR & EU AI Act compliant HIPAA, DORA, SOC 2 TYPE I & II, ISO PCI DSS
Prevent IVA breakdown before deployment
Watch how Parloa handles multilingual conversations, edge cases, and sensitive interactions.