Intelligent Virtual Agents (IVA)
Enterprise intelligent virtual agents built to scale beyond scripted bots
Deploy lifecycle-managed IVAs that adapt, orchestrate, and improve over time — across channels, systems, and regions.
Trusted by leading brands
Modern IVAs require lifecycle management and orchestration
Manual updates slow innovation
Fragmented regional deployments break consistency
Scaling IVAs requires continuous monitoring, orchestration, and governance.
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How Parloa Powers Enterprise IVAs
Built to scale intelligent virtual agents in production
Full lifecycle orchestration
Design, test, deploy, and improve AI voice agents with built-in simulations, evaluations, and runtime guardrails. 88% reduction in agent escalations 32% better customer identification accuracy
Voice your customers trust
Natural, low-latency conversations across 140+ languages, locally tuned for regional nuance, with real-time translation that supports both customers and human agents. 13% higher speech-to-text accuracy 97% real-time translation accuracy
Built for regulated environments
Security and compliance designed for enterprise customer support operating under strict regulatory requirements. GDPR & EU AI Act compliant HIPAA, DORA, SOC 2 TYPE I & II, ISO PCI DSS
See intelligent virtual agents in action
Watch how Parloa handles multilingual conversations, edge cases, and sensitive interactions.