AI Customer Experience Automation Platform
Design, deploy, and manage AI agents across voice and digital channels — with the orchestration and governance required for enterprise CX.
Trusted by leading brands
Most AI initiatives succeed in pilots. Few sustain performance in production.
Scaling automation requires more than AI models. It requires lifecycle management, orchestration, and global oversight.
16%
of agentic AI initiatives scale enterprise-wide
90%
of AI use cases stall before transformation
6–12
months is the typical time to value when stacks are fragmented
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Buyer Resource
How Parloa Powers CX Automation
Design, test, deploy, and improve AI agents with built-in simulations, evaluations, and runtime guardrails, so agent behavior doesn’t break production. 88% reduction in agent escalations 32% better customer identification accuracy
Fast, natural conversations across 140+ languages, locally tuned for regional nuance, with real-time translation that supports both customers and human agents. 13% higher speech-to-text accuracy 97% real-time translation accuracy
Security and compliance designed for enterprise customer support operating under strict regulatory requirements. GDPR & EU AI Act compliant HIPAA, DORA, SOC 2 TYPE I & II, ISO PCI DSS
Watch how Parloa manages AI agents at global scale.