Full lifecycle orchestration
Design, test, deploy, and improve AI voice agents with built-in simulations, evaluations, and runtime guardrails. 88% reduction in agent escalations 32% better customer identification accuracy
Beyond the Chatbot
Stop forcing your customers down rigid menu options and conversation paths. Start adapting to their needs with automated, human-like conversations. Experience the results.
Trusted by leading brands
Statistics based on Parloa’s State of Agentic CX in 2026 report (stateofcx.parloa.com).
9%
of rule-based chatbots achieve customers’ intended goals
10%
of chatbots successfully route to humans when prompted
30%
of chatbots don’t produce an actual conversation
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Agentic CX Resource
From Chatbot to Intelligent Agent
Design, test, deploy, and improve AI voice agents with built-in simulations, evaluations, and runtime guardrails. 88% reduction in agent escalations 32% better customer identification accuracy
Natural, low-latency conversations across 140+ languages, locally tuned for regional nuance, with real-time translation that supports both customers and human agents. 13% higher speech-to-text accuracy 97% real-time translation accuracy
Security and compliance designed for enterprise customer support operating under strict regulatory requirements. GDPR & EU AI Act compliant HIPAA, DORA, SOC 2 TYPE I & II, ISO PCI DSS
Experience Parloa’s AI phone agents speak in multilingual conversations, resolve edge cases, and manage sensitive interactions.