Intelligent routing
Automatically route your customers to the right human. Provide your employees with full customer context for streamlined conversations.
AI Phone Agents
AI phone agents built for enterprise customer service
Reliable, compliant, natural-language conversations that resolve all support calls in real time, no matter the volume.
Trusted by leading brands
Designed to advance with your business
AI phone agents handle simple and complicated use cases, so you can deploy them as your business’s AI governance processes develop.
Self-service
Automatically resolve customer needs without any human intervention.
Agent assist
Improve handle time, lessen the amount of after-call work, and increase staffing capacity for cases requiring human judgment.
Proactive engagement
Automatically send outbound messages for appointment scheduling, payment reminders, and conversation follow-up.
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Buyer Resource
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Parloa’s Agent Management Platform
Built for voice at scale
Full lifecycle orchestration
Design, test, deploy, and improve AI voice agents with built-in simulations, evaluations, and runtime guardrails. 88% reduction in agent escalations 32% better customer identification accuracy
Voice your customers trust
Natural, low-latency conversations across 140+ languages, locally tuned for regional nuance, with real-time translation that supports both customers and human agents. 13% higher speech-to-text accuracy 97% real-time translation accuracy
Built for regulated environments
Security and compliance designed for enterprise customer support operating under strict regulatory requirements. GDPR & EU AI Act compliant HIPAA, DORA, SOC 2 TYPE I & II, ISO PCI DSS
Hear AI phone agents in action
Book a demo
Experience Parloa’s AI phone agents speak in multilingual conversations, resolve edge cases, and manage sensitive interactions.