AI phone agents

AI phone agents

built for enterprise

customer service

Reliable, compliant, natural-language conversations that resolve all support calls in real time, no matter the volume.

AI phone agents 
built for enterprise 
customer service

Our trusted customers

Designed to advance with your business

AI phone agents handle simple and complicated use cases, so you can deploy them as your business’s AI governance processes develop.

Intelligent routing

Automatically route your customers to the right human. Provide your employees with full customer context for streamlined conversations.

Self-service

Automatically resolve customer needs without any human intervention.

Agent assist

Improve handle time, lessen the amount of after-call work, and increase staffing capacity for cases requiring human judgment.

Proactive engagement

Automatically send outbound messages for appointment scheduling, payment reminders, and conversation follow-up.

Buyer resource

Evaluating AI phone agent providers?

Parloa’s Agent Management Platform

Built for voice at scale

Full lifecycle orchestration

Full lifecycle orchestration

Design, test, deploy, and improve AI voice agents with built-in simulations, evaluations, and runtime guardrails.

88%

reduction in agent escalations

32%

better customer identification accuracy

Voice your customers trust

Voice your customers trust

Natural, low-latency conversations across 130+ languages, locally tuned for regional nuance, with real-time translation that supports both customers and human agents.

13%

higher speech-to-text accuracy

97%

real-time translation accuracy

Built for regulated environments

Built for regulated environments

Security and compliance designed for enterprise customer support operating under strict regulatory requirements.

GDPR

& EU AI Act compliant

HIPAA

DORA, SOC 2 TYPE I & II, ISO PCI DSS

Proven performance

Gartner Peer Reviews

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Hear AI phone agents in action

What’s next?

Experience Parloa’s AI phone agents speak in multilingual conversations, resolve edge cases, and manage sensitive interactions.

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Amplify your customer service experience today.