October 19–22, 2026Gartner IT Symposium, Swan & Dolphin – Booth 1007

Meet Parloa at Gartner IT Symposium

Visit us at Booth 1007

Join us on the expo floor to see how AI Agents power reliable, brand-safe customer experiences at scale from first interaction to resolution.

  • See a tailored demo of Parloa’s AI Agent Management Platform: Explore how agents reason, act, and collaborate across systems to support complex customer journeys.

  • Dig into real customer journeys: Talk with our team about orchestration, agent architectures, integrations, and what it takes to scale CX reliably.

  • Understand what’s keeping your AI initiatives stuck in pilot mode, and how to reach operational scale.

Parloa Panel

Crossing the AI Divide

October 22 · 10:00–10:20am - Stage 4 (Pacific)


Voice is CX's new UI — and most organizations are navigating it blind. Despite years of investment, customers still hit walls: legacy IVRs, buried phone numbers, bots that fail. The good news? You don't have to free solo this. Parloa helps CX leaders cross the AI divide — and the Experience Architect is the role that makes it all possible.

Damien Smith

Damien Smith

Director, Content & Communications, Parloa

Meet Parloa at Gartner IT Symposium

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