SIDE Design Hotel Hamburg

At the Heart of AI Hamburg

Join us in Hamburg on November 17 for an interactive, hands-on event exploring how agentic AI is transforming customer communication—making it more intelligent, more personalized, and more scalable.

Reserve your seat

What's in it for you

AI agents are everywhere, from pilots and demos to controlled environments. But only a few reach reliable, enterprise-grade production. At the Heart of AI, you will explore what it takes to move from experimentation to operational AI, experience the technology firsthand, and exchange practical ideas with peers and Parloa experts.

  • Move from AI ambition to execution

    Discover what it takes to move AI agents from pilot projects into reliable, enterprise-grade production.

  • Experience the technology firsthand

    Take part in a guided, hands-on workshop and explore how AI agents are designed, tested, and improved.

  • Learn from peers and experts

    Exchange practical ideas with leaders across customer service, operations, technology, digital transformation, CX, and AI.

  • Leave with a recognized credential

    Complete the workshop and earn your official At the Heart of AI certificate.

  • When: Tuesday, November 17

  • Where: SIDE Design Hotel Hamburg

  • Format: Hands-on workshop followed by drinks, food, and networking

Spaces are limited to keep the experience interactive and enable meaningful exchange between participants.

Reserve your seat
What's in it for youWhat's in it for you
Hamburg

Agenda at a glance

16:00 - 16:15
16:15 - 16:30
16:30 - 18:00
18:00 - 18:15
18:15 - 21:00

What to expect

This event is designed for leaders and selected practitioners responsible for turning AI strategy into operational impact.

You can expect:

  • A guided, hands-on AI agent workshop

  • Practical lessons for moving from pilots to production

  • Insights into designing reliable, scalable customer interactions

  • Direct access to Parloa experts

  • Peer exchange with customer service, operations, technology, CX, digital, and AI leaders

  • An At the Heart of AI certificate after completing the workshop

  • Drinks, food, and networking after the session

Please bring your laptop to participate in the workshop.

What to expectWhat to expect

Reserve your seat

Places are limited to ensure an interactive experience.