At the Heart of AI Cologne with SAP & KPMG
Join us in Cologne on November 3 for an interactive, hands-on event with SAP, Parloa and KPMG exploring how agentic AI is transforming customer communication—making it more intelligent, more personalized, and more scalable.
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Join us in Cologne on November 3
Join us for an interactive, hands-on event exploring how agentic AI is transforming customer communication—making it more intelligent, more personalized, and more scalable.
AI agents are everywhere, from pilots and demos to controlled environments. But only a few reach reliable, enterprise-grade production. At the Heart of Customer Experience and AI, you will explore what it takes to move from experimentation to operational AI, experience the technology firsthand, and exchange practical ideas with peers and KPMG, Parloa and SAP experts.
And the conversation doesn’t stop there! You can also meet us at the Sales & Service Summit in Düsseldorf on November 4 & 5, where Parloa and SAP will also be present.
What's in it for you
Move from AI ambition to execution
Discover what it takes to move AI agents from pilot projects into reliable, enterprise-grade production.
Experience the technology firsthand
Take part in a guided, hands-on workshop and explore how AI agents are designed, tested, and improved.
Learn from peers and experts
Exchange practical ideas with leaders across customer service, operations, technology, digital transformation, CX, and AI.
When: Tuesday, November 3
Format: Hands-on workshop followed by drinks, food, and networking
Spaces are limited to keep the experience interactive and enable meaningful exchange between participants.
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Agenda at a glance
What to expect
This event is designed for leaders and selected practitioners responsible for turning AI strategy into operational impact.
You can expect:
A guided, hands-on AI agent workshop
Practical lessons for moving from pilots to production
Insights into designing reliable, scalable customer interactions
Direct access to KPMG, Parloa and SAP experts
Peer exchange with customer service, operations, technology, digital, and AI leaders
Drinks, food, and networking after the session
Please bring your laptop to participate in the workshop.
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