At the Heart of AI Frankfurt with PwC
Join us on September 9 for “At the Heart of AI” in Frankfurt and gain exclusive insights into how agentic AI is redefining customer communication — making it smarter, more personal, and more scalable than ever before. Together with PwC and Parloa, we’ll show you how the future of customer relationships is being shaped today.
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Experience AI at the Heart of Customer Experience
AI agents, copilots, and automation tools are everywhere right now — in pilot projects, demos, and controlled environments. But how do you bridge the gap from the experimentation phase to stable, enterprise-grade deployment? In our interactive workshop, “Build your own AI agent,” you’ll get hands-on experience learning how to build and scale AI agents. And in our “AI Value Creation & ROI” session, we’ll explore how to make your AI initiatives measurable and build a solid business case to drive a true competitive edge.
We’ll round off the evening with a personalized tour through the PwC Experience Center, followed by drinks, dinner, and networking in a relaxed atmosphere.
What’s in it for you
Explore the full lifecycle of AI agents — from initial design to real-world deployment — and learn how to create customer interactions that feel natural, authentic, and seamless. Build your own AI agent hands-on, walk away with a clear framework for proving ROI, and see the technology live inside PwC’s Experience Center.
When: Wednesday, September 9, 2026
Where: PwC Experience Tower Frankfurt, Friedrich-Ebert-Anlage 35–37, 60327 Frankfurt am Main (view on Google Maps)
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Agenda at a glance
Who this is for
This event is designed for CX, Operations, and AI leaders who aren’t just exploring AI, but are responsible for making it work at scale.
If you’re facing questions like:
How do we move from pilots to production?
How do we ensure reliability and control as we scale?
How do we build a business case that proves real ROI?
…this event is for you.
Reserve your spot at At the Heart of AI in Frankfurt and don’t miss this exclusive evening with PwC and Parloa.
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