Resolve customer issues 24/7 with AI-powered messengers

Understanding your customers with unique chat experiences on WhatsApp, Facebook, and more has never been easier — thanks to innovative AI.

Channel Messenger Hero

Our customers achieved

0 %

routing accuracy

0 %

accuracy transcribing contract numbers

0 %

automated order conversion

+ many more great KPIs!

Experience next-level customer service quality

Create human-like experiences by unlocking the latest innovations in conversational and generative AI.

Supercharge messenger chats with leading AI technology

Leverage industry-leading AI components in an all-in-one platform to set the standard in customer service. Understand intent and deliver precise responses with every messenger chat.

Ready for any messenger support application with pre-trained use cases

Our technology is purpose-built for common messenger use cases and streamlines everything from routing and authentication to FAQs and end-to-end processes — ensuring rapid success for your customer support team.

Intuitive low-code frontends & APIs for an effortless user experience

Enable business units to rapidly design, train, and integrate AI within contact centers through user-friendly interfaces and open APIs.

Thanks to Parloa, we created and published our AI-based WhatsApp bot regarding the Corona pandemic in just a few days. Now, we can quickly improve and extend the bot in Parloa based on new situations and real user feedback.

Romy Haase-Dotschko

Romy Haase-Dotschko

Deutsches Rotes Kreuz e.V.

Upgrade the service experience for customers and contact center teams!

Join us at WAVE - Berlin, Sept. 12