Resolve customer issues 24/7 with AI-powered messengers
Understanding your customers with unique chat experiences on WhatsApp, Facebook, and Instagram has never been easier — thanks to innovative AI.
Our customers achieved
routing accuracy
accuracy transcribing contract numbers
automated order conversion
+ many more great KPIs!
Experience next-level customer service quality
Create human-like experiences by unlocking the latest innovations in conversational and generative AI.
Supercharge messenger chats with leading AI technology
Leverage industry-leading AI components in an all-in-one platform to set the standard in customer service. Understand intent and deliver precise responses with every messenger chat.
Ready for any messenger support application with pre-trained use cases
Our technology is purpose-built for common messenger use cases and streamlines everything from routing and authentication to FAQs and end-to-end processes — ensuring rapid success for your customer support team.
Intuitive low-code frontends & APIs for an effortless user experience
Enable business units to rapidly design, train, and integrate AI within contact centers through user-friendly interfaces and open APIs.
Thanks to Parloa, we created and published our AI-based WhatsApp bot regarding the Corona pandemic in just a few days. Now, we can quickly improve and extend the bot in Parloa based on new situations and real user feedback.
Romy Haase-Dotschko
Deutsches Rotes Kreuz e.V.
