Built for the world's most demanding enterprises
Parloa keeps pace with your complex enterprise environment and enables rapid scalability across the globe.
Trusted by leading enterprises
Scale in the most global enterprise environments
We empower you to build and manage high-quality contact center AI in complex enterprise environments. Seamlessly handle millions of customer interactions across the globe in any language, allowing for effortless scaling and traffic spikes from seasonality or market events.
Tackle any challenge with our experienced Customer Success team
Our deeply experienced Customer Success team works with global brands daily — and can become part of your team, too. We provide proactive, personalized collaboration and unwavering support aligned with your unique business goals. Together, no challenge is too big to tackle.
Parloa safeguards your business every step of the way
General Data Protection Regulation (GDPR) conform
ISO 27001:2022 Certified
SOCII Type Compliant
Integrate Parloa into your existing infrastructure
As a SaaS solution engineered in Germany, we take data privacy seriously. Our enterprise-grade platform ensures maximum protection for businesses of all sizes. We handle security and privacy so you can focus on growing your business.
Words from our customers
Find out more- The flexible AI-based speech recognition makes it easy for callers to communicate their concerns, even if they don’t know the right terminology. They can get in touch with the right person quickly and easily.
Tom Schneider Consultant for Process and Project Management, Swiss Life - Thanks to Parloa, our customers have the permanent possibility to receive automated answers to all their questions via various channels without being tied to opening hours.
Olivia Szpiech Director of Customer Service, Decathlon Germany - Our strong partnership connects the best from both worlds! The combination of Parloa's Conversational AI platform and Microsoft Speech Recognition sets a new standard for outstanding customer experience in contact centers.
Jürgen Dick Channel Sales Manager - Financial Services Microsoft - Our Parloa chatbot uses its comprehensive knowledge to answer our customers’ questions and forwards them to our service team if needed. At the same time, it is a popular “goodie” that allows customers to update their personal data via self-service. We plan to expand these services soon. Our next project: Phonebot!
Jeanine König Project and Process Manager, AGILA
