Parloa’s WAVE 2024 Conference

Where Innovators in AI and CX Come Together

When? September 12th, 2024, 9:00 AM – 9:00 PM

Where? Vollgutlager Berlin, Germany

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Who You’ll See at WAVE

website wave 2024 speaker bastian schweinsteiger investor


Angel Investor
Ben Ellermann Muuuh! Speaker at WAVE


Managing Director

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website wave 2024 speaker bernd guske deutsche glasfaser


Division Manager Customer Operations

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website wave 2024 speaker carolin rossmann


Product Owner Customer Service Systems

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website wave 2024 speaker hanna waldenmaier parloa


VP Global Partnerships
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parloa website wave 2024 speaker malte kosub parloa


CEO & Co-Founder

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website wave 2024 speaker nicolette wuring


Futuremaker & Former Chief Customer Officer at Sky

website wave 2024 speaker nisa deutsche glasfaser


Partner Manager

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Webinar Speaker Info Ramon Delima TUI


Global Director Customer Services
website wave 2024 speaker stefan ostwald parloa


CTO & Co-Founder
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Uwe Richter HSE WAVE Speaker 2024


Director Customer Service

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More speakers are on the horizon. Watch this space for updates!

Check it out:

Our Agenda

  • Fireside Chats: Engage with industry leaders in discussions on the latest innovations and trends shaping customer experience (CX) today.
  • Keynote Presentations: Ignite your passion for AI with thought-provoking keynotes that provide a visionary roadmap for integrating AI into your business strategy.
  • AI in Action: Gain insights and best practices from enterprises successfully using AI to enhance their operations.
  • Supercharged Workshops: Participate in interactive workshops featuring in-depth case studies and actionable tips to supercharge your CX strategy.
  • Panel Discussions: Hear from leading global brands about their AI strategies, future planning, and how they stay ahead in the competitive landscape.
  • Networking Reception: Connect with speakers, experts, and peers to discuss the day’s lessons and build new professional relationships.

1 day in Berlin to change your perspective on CX and AI forever

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visionary and change-making speakers

from leading brands such as Deutsche Glasfaser, HSE, TUI and many more.

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hours of exclusive content

to be enjoyed on-site. And if you want to rewatch it, you get unlimited on-demand access.

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leaders driving change

to engage with in dedicated networking sessions and in the after show party.

WAVE 2024 Sponsors

Accenture Logo

Our Location

The conference takes place from 9:00 AM to 5:30 PM and will be followed by an after-show party. If you want to be sure you don’t miss it, please consider staying until Friday, September 13.

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Here’s how to reach the location with public transport:

Bus Lines
  • M43 (Morusstraße + 2 min walking)
  • M41 (Fuldastraße + 12 min walking)
  • U7 (Rathaus Neukölln + 9 min walking)
  • U8 (Boddinstr. + 10 min walking).

Where should you stay?

Hotel Recommendations
  • Mercure Hotel Berlin Tempelhof  – 950m from the location
  • GINN City & Lounge Yorck Berlin – 5.2km (14 min by car or 26min by train)
  • Estrel Hotel – 2.3km (8 min by car or 20 min by train)

Shared Value and Sharing Values

At WAVE 2024, we’re committed to community giving. A portion of every registration fee is dedicated to supporting humanitarian projects, ensuring that your participation directly contributes to a meaningful cause.

Register now!

Get your Early Bird ticket now for just 299€ (incl. VAT)! Act fast – this special offer is only available until the end of June. After that, ticket prices will increase to 390€ (incl. VAT).

Don’t miss out on this limited-time opportunity to save!

For any question or additional info, you can reach out to us at:

Once you’ve submitted the form, you’ll be receiving an invoice from us to finalize your registration.

Join us at WAVE - Berlin, Sept. 12