Parloa’s WAVE 2024 Conference

Where Innovators in AI and CX Come Together

When? September 12th, 2024, 8:00 AM – 9:00 PM

Where? Vollgutlager Berlin, Germany

parloa website event wave 2024 conference

Who You’ll See at WAVE

WAVE 2024 Speaker Andreas Nothdurft Accenture


Salesforce Business Group Lead DACH

website wave 2024 speaker bastian schweinsteiger investor


Angel Investor

Ben Ellermann Muuuh! Speaker at WAVE


Managing Director

White Logo Muuuh!
Benjamin Gebauer WAVE speaker


Head of Portfolio Development


Senior Project Director

DA Direkt Logo
website wave 2024 speaker bernd guske deutsche glasfaser


Division Manager Customer Operations

parloa website logo deutsche glasfaser white
website wave 2024 speaker carolin rossmann


Product Owner Customer Service Systems

parloa website logo rossmann
website wave 2024 speaker hanna waldenmaier parloa


VP Global Partnerships
website parloa logo true white
parloa website wave 2024 speaker malte kosub parloa


CEO & Co-Founder

website parloa logo true white
WAEV 2024 Matthias Quirmbach Obi


Head of Customer Care Management

website wave 2024 speaker nicolette wuring


Futuremaker & Former Chief Customer Officer at Sky

parloa website wave 2024 speaker nina birac transcom


CDO Marketing Director
parloa website logo transcom white
website wave 2024 speaker nisa deutsche glasfaser


Partner Manager

parloa website logo deutsche glasfaser white
Roland Dolle Speaker WAVE ATU


Head of Customer Management

Webinar Speaker Info Ramon Delima TUI


Global Director Customer Services
website wave 2024 speaker stefan ostwald parloa


CTO & Co-Founder
website parloa logo true white
Uwe Richter HSE WAVE Speaker 2024


Director Customer Service

HSE Logo white

More speakers are on the horizon. Watch this space for updates!

Check it out:

Our Agenda

  • Fireside Chats: Engage with industry leaders in discussions on the latest innovations and trends shaping customer experience (CX) today.
  • Keynote Presentations: Ignite your passion for AI with thought-provoking keynotes that provide a visionary roadmap for integrating AI into your business strategy.
  • AI in Action: Gain insights and best practices from enterprises successfully using AI to enhance their operations.
  • Supercharged Workshops: Participate in interactive workshops featuring in-depth case studies and actionable tips to supercharge your CX strategy.
  • Panel Discussions: Hear from leading global brands about their AI strategies, future planning, and how they stay ahead in the competitive landscape.
  • Networking Reception: Connect with speakers, experts, and peers to discuss the day’s lessons and build new professional relationships.

1 day in Berlin to change your perspective on CX and AI forever

+ 0
visionary and change-making speakers

from leading brands such as Deutsche Glasfaser, HSE, TUI and many more.

+ 0

hours of exclusive content

to be enjoyed on-site. And if you want to rewatch it, you get unlimited on-demand access.

+ 0

leaders driving change

to engage with in dedicated networking sessions and in the after show party.

WAVE 2024 Sponsors

Our Location

The conference takes place from 8:00 AM to 5:30 PM and will be followed by an after-show party. If you want to be sure you don’t miss it, please consider staying until Friday, September 13.

parloa website event wave berlin tv tower

Here’s how to reach the location with public transport:

Bus Lines
  • M43 (Morusstraße + 2 min walking)
  • M41 (Fuldastraße + 12 min walking)
  • U7 (Rathaus Neukölln + 9 min walking)
  • U8 (Boddinstr. + 10 min walking).

Where should you stay?

Hotel Recommendations
  • Mercure Hotel Berlin Tempelhof  – 950m from the location
  • GINN City & Lounge Yorck Berlin – 5.2km (14 min by car or 26min by train)
  • Estrel Hotel – 2.3km (8 min by car or 20 min by train)

Shared Value and Sharing Values

At WAVE 2024, we’re committed to community giving. A portion of every registration fee is dedicated to supporting humanitarian projects, ensuring that your participation directly contributes to a meaningful cause.

Register now!

Get your Early Bird ticket now for just 299€ (incl. VAT)! Act fast – this special offer is ending soon. After that, ticket prices will increase to 390€ (incl. VAT).

Don’t miss out on this limited-time opportunity to save!

For any question or additional info, you can reach out to us at:

Once you’ve submitted the form, you’ll be receiving an invoice from us to finalize your registration.

Parloa WAVE 2024
Your FAQs

What is the WAVE Conference?
WAVE is the conference where Innovators in AI and CX come together. It is organized by Parloa and takes place in Berlin, on 12 of September 2024.

• Inspirational keynotes on the main stage;
• 8 breakout sessions across two stages plus unlimited access to networking opportunities with industry leaders;
• Lunch, dinner, snacks and drinks throughout the whole day. We have vegan, vegetarian and meat options.

Please get in touch at in case you have severe allergies we need to be aware of.

The agenda will be published on 8th of July and will continuously be updated with new speakers after this date. Please come back and check it regularly.
Check in for WAVE opens at 8.30 AM, and the stage program goes until 5.30 PM.
After the conference we will host a cocktail and networking party, please plan accordingly. We would love to have you as a guest also for the party!

If you need accommodation in Berlin, you can check a list of suggested hotels here
Here are the best options for you by bus or subway.

Bus Lines:
• M43 (Morusstraße + 2 min walking)
• M41 (Fuldastraße + 12 min walking)

• U7 (Rathaus Neukölln + 9 min walking)
• U8 (Boddinstr. + 10 min walking).
Yes, there are.

• Mercure Hotel Berlin Tempelhof – 950m from the location
• GINN City & Lounge Yorck Berlin – 5.2km (14 min by car or 26min by train)
• Estrel Hotel – 2.3km (8 min by car or 20 min by train)

We are happy to assist you. Please contact us at for us to provide you the best possible experience.

Please contact us at and we will find the most suitable solution for you.

Join us at WAVE - Berlin, Sept. 12