Resolve customer issues 24/7 with AI-powered messenger experiences
Understanding your customers with unique chat experiences on WhatsApp, Facebook, and Instagram has never been easier — thanks to generative AI.
Our customers achieved
0 %
routing accuracy
0 %
accuracy transcribing contract numbers
0 %
automated order conversion
+ 0 %
automated order upsell rate
Experience next-level customer service quality
Create natural experiences by unlocking the latest innovations in conversational and generative AI.
Supercharge messenger chats with leading AI technology
Leverage the latest in generative AI in an all-in-one platform to set the standard in customer service. Understand intent and deliver precise responses with every chat.
Ready for any messenger support application with pre-trained use cases
Our technology is purpose-built for common messenger use cases to streamline everything from routing and authentication to FAQs and end-to-end processes — ensuring rapid success for your customer support team.
Easily design superior messenger conversations
Empower your employees to easily design, train, and seamlessly integrate powerful AI capabilities across your contact center using our intuitive platform and open APIs.
Thanks to Parloa, we created and published our AI-based WhatsApp bot regarding the Corona pandemic in just a few days. Now, we can quickly improve and extend the bot in Parloa based on new situations and real user feedback.
Romy Haase-Dotschko
Deutsches Rotes Kreuz e.V.
