Webinar Recording

Intelligent bots – finally! 5 ways to leverage phone automation for a stellar CX

About this webinar

Customers expect nothing less than the simplest claims reporting and quickest responses when contacting their insurance company. Conversational AI will boost customer satisfaction and transform your contact center into a productivity powerhouse – all while maintaining an empathetic human touch.

Join Parloa’s Chief Evangelist, Axel Dittmann, in this webinar as he explains why it’s more important than ever for the insurance industry to use AI in telephony to enable a seamless customer dialogue.

Discover how your company can leverage intelligent telephone automation to:

  • Meet your customers’ high expectations
  • Relieve your contact center agents of repetitive tasks
  • Address the prevailing staffing shortage

Special Insights in our Webinar: How will ChatGPT and Bard change my contact center?

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Speakers

Axel Dittmann - Event Speaker

Speaker

Axel Dittmann

Chief Evangelist, Parloa

Host

Julia Gölles

VP Marketing, Parloa

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