Event

Experience AI for contact centers at CCW Berlin 2025

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Join us and experience the next generation of contact center AI.

Where? Hall 2, Booth D15

When? 25 – 27 February, 2025

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We'll see you there!

At a time when customer expectations and market dynamics are rapidly changing, global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. 

The future is AI! At CCW, experience how artificial intelligence – powered by Generative AI – enables automated contact center services with unbeatable quality. The result? Maximum performance and fully satisfied customers.

Find out more about us:

Generative AI

Unlimited customer service: Parloa amplifies the customer service experience with an AI Agent Management Platform.

Phone-first

Customers love calling! Deliver ideal service experiences that make every contact center interaction as easy as talking to a friend.

Translations in real-time

Break language barriers! Answer international inquiries and let your agents speak any language in the world.

Parloa live on stage

Messeforum

Startklar für die CCW: Ihr Trend-Guide zu den AI-Innovationen 2025

25 February, 10:00 – 10:30

Speaker:
Jan Seifert, Lead Product Sales, Parloa

Speakers' Forum

“Stop deflecting, start connecting. It’s time for a new contact center playbook”

26 February, 12:00 – 12:30

Speaker:
Paul Biggs, Head of Product Marketing, Parloa

TeleTalk Demoforum

Parloa Experience Show & Tell

25 February, 10:20 – 11:30

Speakers:
Manuel Westhagen & Meike Huettl, Sales Engineers, Parloa

TeleTalk Demoforum

Parloa Experience Show & Tell

26 February, 13:20 – 14:30

Speakers:
Manuel Westhagen & Meike Huettl, Sales Engineers, Parloa

NTT DATA World of AI

Parloa Masterclass with CISCO​

26 February, 14:00- 15:00

Speaker:
Patrick Staab, Sales Engineer, Parloa

CCW 2025 - World of AI x NTT Data

Enter the “World of AI”

The “World of AI” opens up directly across from Parloa’s booth.

Our partner NTT DATA presents a completely new vision for customer service, offering innovative solutions for a sustainable customer dialog.

We will be there, showcasing our pioneering technologies and automation that take customer and employee experiences to a new level.

Meet us at CCW 2025!

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  • Talk to our experts about AI opportunities for your contact center.

  • Discover which emerging technologies are already available.

  • Find out how your team can use Parloa.

    Get your free CCW ticket now!

Fill out the form to get your free ticket!

Make AI part of your team!

Let’s meet at CCW Berlin! 25 - 27 Feb 2025