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Webinar

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Bereit für den Ansturm? 6 Goldene Regeln für effektive Telefonautomation

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Die Telefone im Kundenservice der Energieversorger laufen aktuell heiß. Gerade jetzt gilt es, für diesen Ansturm gerüstet zu sein und den Kund:innen ein gutes Erlebnis zu bieten.

In diesem Webinar für Energieversorger erfährst du von Malte Kosub (CEO von Parloa) und Krisztián Klivényi (AE bei Genesys), wie man mit KI in der Telefonie einen angenehmen Kundendialog ermöglicht.

Du hörst, wie dein Energieunternehmen mithilfe intelligenter Telefonautomation…

• für ein hohes Call-Aufkommen gewappnet ist
• trotz Personalmangels deinem Contact-Center repetitive Aufgaben abnimmt
• und gleichzeitig die Erwartungen deiner Kund:innen erfüllt.

Special Insights im Webinar: Wie Parloa mithilfe von Kontext jeden Bot besser macht.

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Unsere Speaker & Hosts

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