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Webinar

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“Wo bleibt mein Paket?!”: Mit intelligenter Automation den Kundenservice entlasten

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In diesem Webinar für Retailer erfährst du von Axel Dittmann (Head of Experience bei Parloa) und Max Schmitt (Solutions Consultant bei parcelLab), wie du mithilfe intelligenter Service-Automatisierung am Telefon und Chat ein überzeugendes Kundenerlebnis schaffst.

Du erfährst außerdem, wie dein Unternehmen dank KI und Data Intelligence:

• deinem Contact Center repetitive Aufgaben abnimmt,
• die hohen Erwartungen deiner Kund:innen erfüllt
• und gleichzeitig Peak-Zeiten, Retouren und Bestellungen ganz einfach und unkompliziert steuert

Special Insights im Webinar: Mehr als nur automatisierter Kundenservice. Wie dein Service Bot den Umsatz ankurbelt.

Gute Neuigkeiten: Das Webinar wird aufgezeichnet. Melde dich also auf jeden Fall an, dann erhältst du das Recording im Nachgang.

PS. Dieses Webinar richtet sich an euch, Verantwortliche für Contact Center, Customer Service und Customer Experience!

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