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Full lifecycle orchestration
Design, test, deploy, and improve AI voice agents with built-in simulations, evaluations, and runtime guardrails.
88%
reduction in agent escalations
32%
better customer identification accuracy
AI-powered IVR
Why legacy IVR
systems are costing
you customers
Long menus. High abandonment. Escalating frustration.
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Our trusted customers
Where traditional IVR fails modern customer expectations
Customers press “0” to escape
Transfers increase cost
Escalations spike
Brand trust erodes
Buyer resource
Evaluating CX automation platforms?
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How Parloa upgrades IVR
Replace rigid menus with intelligent AI voice agents
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Voice your customers trust
Natural, low-latency conversations across 130+ languages, locally tuned for regional nuance, with real-time translation that supports both customers and human agents.
13%
higher speech-to-text accuracy
97%
real-time translation accuracy
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Built for regulated environments
Security and compliance designed for enterprise customer support operating under strict regulatory requirements.
GDPR
& EU AI Act compliant
HIPAA
DORA, SOC 2 TYPE I & II, ISO PCI DSS
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Proven performance
Gartner Peer Reviews
Book a demo
See how Parloa transforms legacy IVR
What’s next?
Watch how Parloa handles multilingual conversations, edge cases, and sensitive interactions.
Book a demo
Amplify your customer service experience today.