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Full lifecycle orchestration
Design, test, deploy, and improve AI voice agents with built-in simulations, evaluations, and runtime guardrails.
88%
reduction in agent escalations
32%
better customer identification accuracy
Intelligent virtual agents (IVA)
Why most intelligent
virtual agents
fail after pilot
Many IVAs work in demos. Few survive real-world enterprise production.
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Our trusted customers
Common failure points in enterprise IVA deployments
Integration bottlenecks delay rollout
Models drift after go-live
Regional deployments fragment governance
Escalations spike under edge cases
Buyer resource
Evaluating CX automation platforms?
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How Parloa stabilizes IVAs
From scripted bots to managed AI agents
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Voice your customers trust
Natural, low-latency conversations across 130+ languages, locally tuned for regional nuance, with real-time translation that supports both customers and human agents.
13%
higher speech-to-text accuracy
97%
real-time translation accuracy
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Built for regulated environments
Security and compliance designed for enterprise customer support operating under strict regulatory requirements.
GDPR
& EU AI Act compliant
HIPAA
DORA, SOC 2 TYPE I & II, ISO PCI DSS
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Proven performance
Gartner Peer Reviews
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Prevent IVA breakdown before deployment
What’s next?
Watch how Parloa handles multilingual conversations, edge cases, and sensitive interactions.
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Amplify your customer service experience today.