AI Customer experience automation platform

Automate and elevate

enterprise customer

experience at global scale

Design, deploy, and manage AI agents across voice and digital channels — with the orchestration and governance required for enterprise CX.

Automate and elevate 
enterprise customer
experience at global scale

Our trusted customers

The opportunity

Enterprise customer experience is won after go-live

Most AI initiatives succeed in pilots. Few sustain performance in production.

Scaling automation requires more than AI models. It requires lifecycle management, orchestration, and global oversight.

0%

of agentic AI initiatives scale enterprise-wide

0%

of AI use cases stall before transformation

00

months is the typical time to value when stacks are fragmented

Buyer resource

Evaluating CX automation platforms?

How Parloa powers CX automation

Built to take enterprises from pilots to scale

Full lifecycle agent management

Full lifecycle agent management

Design, test, deploy, and improve AI agents with built-in simulations, evaluations, and runtime guardrails, so agent behavior doesn't break production.

88%

reduction in agent escalations

32%

better customer identification accuracy

Voice your customers trust

Voice your customers trust

Fast, natural conversations across 130+ languages, locally tuned for regional nuance, with real-time translation that supports both customers and human agents.

13%

higher speech-to-text accuracy

97%

real-time translation accuracy

Ready for regulated environments

Ready for regulated environments

Security and compliance designed for enterprise customer support operating under strict regulatory requirements.

GDPR

& EU AI Act compliant

HIPAA

DORA, SOC 2 TYPE I & II, ISO PCI DSS

Proven performance

Gartner Peer Reviews

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See enterprise CX automation in action

What’s next?

Watch how Parloa manages AI agents at global scale.

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Amplify your customer service experience today.