AI Customer experience automation platform

CX automation that

doesn’t break under

enterprise complexity

Most automation platforms work — until integration, compliance, 
and global scale collide.

CX automation that
doesn’t break under
enterprise complexity

Our trusted customers

The challenge

Why most CX automation initiatives stall

Integration bottlenecks slow deployments, models drift after launch, and regional deployments fragment.


The risk isn’t visible at launch. It’s revealed in production.

0%

of agentic AI initiatives scale enterprise-wide

0%

of AI use cases stall before transformation

00

months is the typical time to value when stacks are fragmented

Buyer resource

Evaluating CX automation platforms?

How Parloa bridges the gap

Designed to close the divide between pilot and scale

Continuous agent supervision

Continuous agent supervision

Design, test, deploy, and improve AI agents with built-in simulations, evaluations, and runtime guardrails, so agent behavior doesn't break production.

88%

reduction in agent escalations

32%

better customer identification accuracy

Centralized global governance

Centralized global governance

Avoid fragmented regional rollouts.
130+ languages.
Governance across 100+ countries.

13%

higher speech-to-text accuracy

97%

real-time translation accuracy

Orchestrated enterprise integration

Orchestrated enterprise integration

Composable architecture built for 
complex CX ecosystems.
CCaaS, CRM, API connectivity.
Secure enterprise deployment.

GDPR

& EU AI Act compliant

HIPAA

DORA, SOC 2 TYPE I & II, ISO PCI DSS

Proven performance

Gartner Peer Reviews

Book a demo

See how Parloa prevents automation breakdown

What’s next?

Watch our AI agents handle real-world complexity across voice and digital channels.

Book a demo

Amplify your customer service experience today.