Gated Content – Webinar on demand – October 2022

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Webinar – Aufzeichnung

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Bereit für den Ansturm? 6 Goldene Regeln für effektive Telefonautomation

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Die Telefone im Kundenservice der Energieversorger laufen aktuell heiß. Gerade jetzt gilt es, für diesen Ansturm gerüstet zu sein und den Kund:innen ein gutes Erlebnis zu bieten.

In diesem Webinar für Energieversorger erfährst du von Malte Kosub (CEO von Parloa) und Krisztián Klivényi (AE bei Genesys), wie man mit KI in der Telefonie einen angenehmen Kundendialog ermöglicht.

Du hörst, wie dein Energieunternehmen mithilfe intelligenter Telefonautomation…

  • für ein hohes Call-Aufkommen gewappnet ist
  • trotz Personalmangels deinem Contact-Center repetitive Aufgaben abnimmt
  • und gleichzeitig die Erwartungen deiner Kund:innen erfüllt.

Special Insights im Webinar: Wie Parloa mithilfe von Kontext jeden Bot besser macht.

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    Mit dem Absenden dieses Formulars stimmst Du zu, dass wir Dich im Zusammenhang mit Parloa kontaktieren dürfen. Deine Daten werden entsprechend den gesetzlichen DSGVO-Bestimmungen und unserer Datenschutzrichtlinie behandelt. Selbstverständlich kannst Du diese Speicherung jederzeit widerrufen.

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    Unsere Speaker & Hosts

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    Join us at WAVE - Berlin, Sept. 12