Built for the world's most demanding enterprises

Parloa keeps pace with your complex enterprise environment and enables rapid scalability across the globe.

Trusted by leading enterprises

HSE trusts Parloa’s contact center AI.
SwissLife trusts Parloa’s contact center AI.
parloa website logo decathlon
Deutsches Rotes Kreuz DRK trusts Parloa’s contact center AI.
parloa website logo helvetia
AdmiralDirekt trusts Parloa’s contact center AI.
Parloa Platform at a glance

Data Privacy First: Parloa safeguards your business every step of the way

We take data privacy seriously! Our enterprise-grade platform ensures maximum protection for businesses of all sizes. We handle security and privacy so you can focus on growing your business.

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Scale in the most challenging enterprise environments

We empower you to build and manage high-quality contact center AI in complex enterprise environments. Seamlessly handle millions of customer interactions across the globe in any language, allowing effortless handling of workload and traffic spikes.

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Tackle any challenge with our enterprise-level customer success team

Our dedicated, enterprise-level customer success team becomes part of yours. We provide proactive, personalized collaboration, and unwavering support aligned with your unique business goals. Together, no challenge is too big to tackle.

Integrate Parloa into your existing infrastructure

As a SaaS solution engineered in Germany, we take data privacy seriously. Our enterprise-grade platform ensures maximum protection for businesses of all sizes. We handle security and privacy so you can focus on growing your business.

Words from our customers

Find out more
  • The flexible AI-based speech recognition makes it easy for callers to communicate their concerns, even if they don’t know the right terminology. They can get in touch with the right person quickly and easily.
    Tom Schneider Tom Schneider Consultant for Process and Project Management, Swiss Life
  • Thanks to Parloa, our customers have the permanent possibility to receive automated answers to all their questions via various channels without being tied to opening hours.
    Olivia Szpiech Olivia Szpiech Director of Customer Service, Decathlon Germany
  • Our strong partnership connects the best from both worlds! The combination of Parloa's Conversational AI platform and Microsoft Speech Recognition sets a new standard for outstanding customer experience in contact centers.
    Juergen Dick Jürgen Dick Channel Sales Manager - Financial Services Microsoft
  • Our Parloa chatbot uses its comprehensive knowledge to answer our customers’ questions and forwards them to our service team if needed. At the same time, it is a popular “goodie” that allows customers to update their personal data via self-service. We plan to expand these services soon. Our next project: Phonebot!
    Jeanine Koenig Jeanine König Project and Process Manager, AGILA

Ready to make AI part of your team?

Press Release: PwC & Parloa Join Forces