Resources

Author: Jordan Griffith

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Press, Press

Parloa Adds Alexander Matthey as Chief Technology Officer

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Blog

Get Your AI Agents Ready for Real-World Conversations: Simulation Testing to Evaluate Behavior

Blog

How OpenAI’s Realtime API is Shaping the Next Era in Customer Support

Blog

GenAI Is Coming to Contact Centers. How Can You Prepare for Success?

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Press

ibex Partners with Parloa for Latest GenAI Capabilities

Blog

Your Customers Deserve the Best Voice Experience on the Market. Here’s How We Do It.

Press

Parloa Ditches the Script with Industry-First GenAI Contact Center Agents

Blog

One More Thing: Empower Your Human Agents with GenAI, Too, for a Great Customer Experience

Press

Inoria partners with Parloa to transform customer interactions through expert capabilities and advanced AI technology

Blog

Announcing Parloa AMP: Amplify Customer Service with AI

Blog

The Impact of GPT-4o and Recent GenAI Announcements on Customer Experience

Press

DIGITALL and Parloa Join Forces to Deliver Next-Level Customer Service with AI

New analyst report alert: Opus Research on genAI trust and safety

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