What it takes to build scalable AI voice agents

Building voice AI agents sounds simple—until you try to scale one.

In this recorded session from CCW Las Vegas 2025, Parloa’s Lead AI Evangelist Maik Hummel and Agent Integration Engineering Lead Tomas Gear, pull back the curtain on what it takes to make voice agents work in real-world customer interactions.

If you’re  thinking in terms of prompts and demo logic, this session will challenge your assumptions, and offer a practical blueprint for designing, testing, and running agentic systems in production.

What you'll learn:

• Why voice UX breaks traditional system logic

• Why prompts fall short, and how to design agents like modular systems

• How to stress-test AI agents before customers do

• The case for multi-agent architecture

• The rise of the agentic web