BPO Archives - Parloa

Resources

Tag: BPO

Press

17.12.24

Riverty AI Voice Assistant to be Rolled Out Across Company’s Debt Collection Business in 2025.

Press

10.12.24

Former Microsoft and AWS Executives Join Parloa in the U.S.

Press

4.12.24

Parloa Adds Alexander Matthey as Chief Technology Officer

Blog

27.11.24

Get Your AI Agents Ready for Real-World Conversations: Simulation Testing to Evaluate Behavior

Blog

8.11.24

How OpenAI’s Realtime API is Shaping the Next Era in Customer Support

Blog

15.10.24

GenAI Is Coming to Contact Centers. How Can You Prepare for Success?

Press

9.10.24

ibex Partners with Parloa for Latest GenAI Capabilities

Blog

23.09.24

Your Customers Deserve the Best Voice Experience on the Market. Here’s How We Do It.

Press

12.09.24

Parloa Ditches the Script with Industry-First GenAI Contact Center Agents

Blog

12.09.24

One More Thing: Empower Your Human Agents with GenAI, Too, for a Great Customer Experience

Press

3.09.24

Inoria partners with Parloa to transform customer interactions through expert capabilities and advanced AI technology

Blog

7.08.24

Announcing Parloa AMP: Amplify Customer Service with AI