Download your complimentary copy of Opus Research’s report to prepare your business to safely adopt agentic AI.
The rise of autonomous AI agents has elevated the customer experience but introduced new risks and security considerations that businesses must take into account. By understanding the risks of generative AI and how to properly prevent and detect potential vulnerabilities, enterprises can ensure the safe and reliable adoption of agentic systems in customer service.
For insights into preparing your enterprise to safely deploy autonomous AI agents, download Opus Research’s new report to learn more about:
- The risks and vulnerabilities unique to genAI-native systems, including hallucinations, malicious user inputs, and data exposure.
- The fundamental security and testing measures to adopt, from simulated conversations to active monitoring, to protect enterprises.
- How enterprise software vendors, like Parloa, provide integrated genAI trust and safety features to ensure AI agent quality and reliability.
- Recommendations on how to properly evaluate vendors to ensure safe and reliable adoption of agentic AI.
