Parloa: Contact Center AI

Event

Experience what great CX sounds like, live at CCW Vegas 2025

Come hang out with us at Caesars Forum and see how Parloa’s AI agents make customer conversations feel effortless

Where:
Caesars Forum, Main Hall, Booth 151

When:
9 – 12 June, 2025

We'll see you there!

Customer expectations aren’t slowing down, and neither can your contact center. That’s why leading brands trust Parloa to power conversations that feel personal and at scale.

At CCW Vegas, you’ll get a firsthand look at how Parloa’s Agent Management Platform (AMP) handles real customer interactions from start to finish. Put simply, it’s designed to raise the bar on CX and drive real impact for your business.

Learn more about what we’re building

Powerful AI agents

Parloa AMP puts effective AI agents at the heart of your contact center, so every conversation feels intuitive.

Voice-first by design

Customers still love to call. With Parloa, those calls don’t feel like a hassle; they feel like help.

Real-time translations​

Your AI agents can speak your customers’ language (any language) and respond in real time without missing a beat.

See Parloa live on stage

View our partner spotlight lineup

Voice, Automate, Engage: Reinventing Customer Interactions with Agentic AI

Discover how Connex and Parloa are transforming voice experiences with agentic AI. In this fast-paced session, we’ll demo a secure, scalable customer journey that feels natural, human, and built for results – without the friction.

Wednesday, June 11
11:00 AM – 12:00 PM 
Parloa’s Booth 151

Thursday, June 12
2:00 – 3:00 PM 
Parloa’s Booth 151

The CX Duo: How Inoria, a CallTower Company, & Parloa Power Seamless Service

Whether you’re just beginning your AI journey or looking to evolve your contact center, Inoria’s Ino AI Practice is built for lasting impact — through proven methodology, customer-first design, and powerful integrations.

Wednesday, June 11
2:00 – 3:00 PM 
Parloa’s Booth 151

Thursday June, 12
12:00 – 1:00 PM 
Parloa’s Booth 151

Smarter Service Starts Here: How SPAR Solutions and Parloa Are Shaping AI-Driven Customer Engagement

Discover how SPAR Solutions and Parloa are reimagining customer experiences with real-time, agentic AI. In this fast-paced session, SPAR will showcase how intelligent automation and voice technology come together to streamline complex service journeys—seamlessly, securely, and at scale. With a live integration into Salesforce, they’ll demonstrate how AI-driven conversations can trigger real-time actions and updates across customer touchpoints.

Wednesday, June 11
12:00 – 1:00 PM 
Parloa’s Booth 151

Thursday, June 12
10:00 – 11:00 AM 
Parloa’s Booth 151

Evolution of Voice Technology: An Elasticity and Versatility Framework

Waterfield Tech helps organizations modernize the contact center through AI, automation, and omnichannel solutions—trusted by industry leaders in healthcare, financial services, retail, and beyond.



Wednesday, June 11
3:00 – 4:00 PM 
Parloa’s Booth 151

Thursday, June 12
11:00 AM – 12:00 PM 
Parloa’s Booth 151

Meet us at CCW 2025!

  • Chat with our experts about how AI agents can make life easier for your contact center.

  • Get a firsthand look at the tech that’s already delivering results.

  • See how Parloa (easily) fits into your workflow.

Are you Ready to Write
The Next AI Success Story Together?

CCW 2025 - World of AI x NTT Data

Enter the “World of AI”

The “World of AI” opens up directly across from Parloa’s booth.

Our partner NTT DATA presents a completely new vision for customer service, offering innovative solutions for a sustainable customer dialog.

We will be there, showcasing our pioneering technologies and automation that take customer and employee experiences to a new level.