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Scale customer conversations without limits
AI agents that work across languages, markets, and channels from a single platform.
Built for volume, ready for complexity
With our platform, you can handle high volumes of customer conversations without compromising performance, oversight, or customer experience.
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Technology that grows with you
Global performance and compliance
Cloud-native deployment that handles traffic spikes with ease
Works seamlessly with leading CCaaS solutions
Enterprise-grade controls and observability baked in
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Manage global conversations, all at once
Create and manage agents by brand, region, or use case
Engage in unique conversations at a massive scale
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Multiple channels, one system
Deploy to voice, chat, messaging, and more
Maintain call consistency without manual overhead
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Support your whole team, beyond AI agents
Hand off to your human team when needed
Provide real-time solutions like translations and suggestions to facilitate better customer conversations
Help your team handle volume, not just manage it
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What success looks like
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Real-time translation accuracy00%
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Less phone time for staff00%
Design
Design smarter AI agents, for every channel and customer need.
Test
Simulate conversations, auto-evaluate performance, and catch issues early to ensure reliable customer experiences.
Scale
Handle millions of conversations across channels and languages—without compromising performance or experience.
Optimize
Monitor, retrain, and improve agent behavior without disrupting CX. Achieve peak performance with data-driven insights and smart automation.
Secure
Security, compliance, and transparency are at Parloa’s core—so you can deploy AI agents with confidence and control.
Integrations
Integrate AI agents with CCaaS, CRM & more in just steps. Boost automation, consistency & insights across your existing systems.