CRM, order systems, knowledge bases, and analytics
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Design conversations that own the moment
Dynamic, reliable agents for exceptional conversations across systems, teams, and touchpoints.
AI agents for every unique customer need
Parloa’s platform gives you the control and flexibility to design enterprise-ready agents, without getting boxed into static flows.
From voice to chat to messengers, our platform supports fully dynamic conversations, contextual memory, and access to any system, so agents engage your customers, not simply respond.
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Bring your best AI agents to life
Built on your company’s policies, data, and processes
Natural language briefs, not pre-written scripted flows
Complete tasks that actually solve customer issues
Pre-built skillsblocks like routing, knowledge, and payments
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Integrate, without slowing down
Run large-scale simulations to test your AI Agents’ performance under real-world conditions and evaluate their responses for accuracy.
Explore integrations
Easily configure data sources and action triggers
Prebuilt connectors and open APIs
What success looks like
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How BarmeniaGothaer’s “Mina” AI Agent Adds More Empathy and Precision to Call Routing
Workload reduction at the switch board00%
NPS increase000%
Customers reported a stronger customer relationship with Barmenia00%
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Real-time translation accuracy00%
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Less phone time for staff00%
Design
Design smarter AI agents, for every channel and customer need.
Test
Simulate conversations, auto-evaluate performance, and catch issues early to ensure reliable customer experiences.
Scale
Handle millions of conversations across channels and languages—without compromising performance or experience.
Optimize
Monitor, retrain, and improve agent behavior without disrupting CX. Achieve peak performance with data-driven insights and smart automation.
Secure
Security, compliance, and transparency are at Parloa’s core—so you can deploy AI agents with confidence and control.
Integrations
Integrate AI agents with CCaaS, CRM & more in just steps. Boost automation, consistency & insights across your existing systems.