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Full lifecycle orchestration
Design, test, deploy, and improve AI agents with built-in simulations, evaluations, and runtime guardrails.
88%
reduction in agent escalations
32%
better customer identification accuracy
AI customer service
Parloa’s AI agents
are built for customer
service scale
Handle millions of customer calls with AI agents built to improve customer experience, retention, and revenue at scale.
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Our trusted customers
The AI customer service challenge
Why customer service still breaks at scale
Customer service is in crisis:
Sources: Gartner, Forrester
0-0%
agent attrition, forcing teams to spend roughly $14K per agent on constant recruiting and training
0%
of leaders cite rising interaction volumes as top pressure
0.0%
of interactions are automated, leaving an estimated $80B in potential AI savings untapped by 2026
Get the framework for scalable automation
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How Parloa powers customer service
Parloa is the leading AI platform for customer service
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Voice that customers trust
Natural, low-latency conversations across 130+ languages, locally tuned for regional nuance, with real-time translation that supports both customers and human agents.
13%
higher speech-to-text accuracy
97%
real-time translation accuracy
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Built for regulated environments
Secure, compliant infrastructure built for enterprise customer support operating under strict regulatory requirements.
GDPR
& EU AI Act compliant
HIPAA
DORA, SOC 2 TYPE I & II, ISO PCI DSS
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Proven Results
What our customers say about Parloa
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Get started with Parloa
What’s next?
See why global enterprises trust our platform.
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Amplify your customer service experience today.