Run AI agents on live customer calls with the accuracy, control and safeguards required in high-volume, regulated environments.
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As call volumes rise, small failures become systemic problems. In this environment, an unreliable AI solution doesn't reduce risk; it amplifies it.
Sources: Gartner, Forrester
agent attrition forces constant
hiring and retraining
of leaders say rising interaction volume is
already breaking response-time targets
of interactions are automated—at best, leaving
teams dependent on fragile manual workflows
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Parloa helps contact centers run AI agents safely in high-takes customer conversations where there is no room for errors.
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Design, test, deploy, and improve AI agents with built-in simulations, evaluations, and runtime guardrails, so agent behavior doesn't break production.
reduction in agent escalations
better customer identification accuracy
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Fast, natural conversations across 130+ languages, locally tuned for regional nuance, with real-time translation that supports both customers and human agents.
higher speech-to-text accuracy
real-time translation accuracy
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Security and compliance designed for enterprise customer support operating under strict regulatory requirements.
& EU AI Act compliant
DORA, SOC 2 TYPE I & II, ISO PCI DSS
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Watch our agents in action as they handle multilingual conversations, edge cases, and sensitive information.
Amplify your customer service experience today.