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Full lifecycle orchestration
Design, test, deploy, and improve AI agents with built-in simulations, evaluations, and runtime guardrails.
88%
reduction in agent escalations
32%
better customer identification accuracy
AI customer support
Parloa’s AI agents
are built for call
center scale
Handle millions of customer calls with AI agents built to improve customer experience, retention, and revenue at scale.
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Our trusted customers
The AI call center challenge
Why call centers still break at scale
Call centers are in crisis:
Sources: Gartner, Forrester
0-0%
agent attrition, forcing teams to spend roughly $14K per agent on constant recruiting and training
0%
of leaders cite rising interaction volumes as top pressure
0.0%
of interactions are automated, leaving an estimated $80B in potential AI savings untapped by 2026
Get the framework for scalable automation
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How Parloa supports call centers
Parloa is the leading AI platform for call centers
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Voice that customers trust
Natural, low-latency conversations across 130+ languages, locally tuned for regional nuance, with real-time translation that supports both customers and human agents.
13%
higher speech-to-text accuracy
97%
real-time translation accuracy
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Built for regulated environments
Secure, compliant infrastructure built for enterprise customer support operating under strict regulatory requirements.
GDPR
& EU AI Act compliant
HIPAA
DORA, SOC 2 TYPE I & II, ISO PCI DSS
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Proven Results
What our customers say about Parloa
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Get started with Parloa
What’s next?
See why global enterprises trust our platform.
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Amplify your customer service experience today.