At the heart of AI Zurich

Step into the heart of AI in Zurich

Join The Heart of AI in Zurich and gain exclusive insights into how agentic AI is reshaping customer communication—making it smarter, more personal, and more scalable than ever.
Experience the technology first-hand and discover how innovative businesses apply AI to solve real-world challenges and create unique customer experiences.

Secure your spot

What’s in it for you

  • Explore the complete AI agent lifecycle, from design to deployment, and discover how to make every customer interaction feel authentic and seamless. You’ll gain a practical understanding of how AI voice agents work, and leave with clear strategies to use them for measurable impact on your own business—powered by our AI agent management platform (AMP).

  • When: Tuesday, October 14, 2025 from 4:00 to 8:00 pm

  • Where: Deloitte Office Zurich, Pfingstweidstrasse 11, 8005 Zürich, Switzerland Deloitte Office Zurich, Pfingstweidstrasse 11, 8005 Zürich, Switzerland

What’s in it for youWhat’s in it for you

Build, test, and optimize your own AI agent

Roll up your sleeves in a hands-on session designed to give you direct experience with AI agents. You’ll handle:

  • AI Agent Design

    Build your AI Agent, define its behavior, and equip it with the right skills

  • Testing

    Run your AI Agent through real-world scenarios and analyze its performance

  • Optimization

    Identify areas for improvement and fine-tune your AI Agent so it works seamlessly and is fully aligned with your business goals

Agenda

  • 15:30–16:00 Check-in

  • 16:00–16:05 Kick-off & Vision setting

  • 16:05–16:30 Keynote: How AI is revolutionizing contact centers

  • 16:30–16:40 Parloa AI Agent Management Platform: Unveiling the future

  • 16:40–18:00 Hackathon: Build your own AI Agent

  • 18:00–18:15 Q&A and Closing Remarks

  • 18:15–20:00 Apéro and Networking

Let us know you’re in