Resources

Blog

Blog

6. May 2025

Parloa Raises $120M Series C to Reinvent Customer Service with Agentic AI

Blog

4.06.25

3 Stages of AI-Powered Automation

Blog

21.05.25

When AI Agents Team Up, CX Becomes Seamless

Blog

21.05.25

How Ready Is Your BPO for AI Agent Management?

Blog

13.05.25

How Test-Time Scaling Pushes the Limits of Agentic AI

Blog

2.05.25

How BPOs Can Lead (Not Lag) in the Age of AI

Blog

30.04.25

TP and Parloa Form Strategic Partnership to Blend Human Expertise and AI

Blog

16.04.25

Credit Card Payments, Now Part of the AI Agent Experience at Parloa

Blog

16.04.25

AI Agents in CX Are Only As Strong as Their Guardrails

Blog

7.04.25

How AI-Powered Assistants Resolve Decision Complexity in Multichannel Retail

Blog

26.03.25

Simulations and Evaluations Ensure AI Agent Reliability, Using LLM-as-a-Judge

Blog

14.03.25

AI Agent Management: Strategies for Safe and Effective Deployment

Blog

5.03.25

Why the Era of AI Agents Starts Now