Directory/SNcom
SNcom

SNcom

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Kaarst und Ahlen, Germany
  • Cert: AI Agent Builder|Foundational
Award
3 Certifications
  • 3
    AMP AI Agent Builder | Foundational
Region
  • Europe
Partner Type
  • Professional Services Partner
Services offerings
  • AI Architecture & Implementation
  • CX Consulting & Advisory
  • Managed Services & Support
Platform Expertise
  • Genesys
  • Microsoft
Industry Vertical
  • E-Commerce & Retail
  • Financial Services
  • Healthcare
  • Media & Entertainment
  • Real Estate

Creating connections: people with companies – systems with processes – technology with strategy.

Our work starts with listening to our customers and understanding their business!

As an independent system integrator, we successfully support and advise companies on innovative communication, automation, and customer experience solutions.

We design and operate modern, AI-powered omni-channel contact center systems and UC environments. In doing so, we integrate existing databases, CRM or ERP systems, or migrate your infrastructure to the cloud.

Parloa and SNcom

The partnership between SNcom and Parloa is revolutionizing call management through the use of advanced AI-driven voicebot technology. This close collaboration enables us to deliver measurable benefits to our customers:

Human touch through voicebots

Our advanced systems are designed to respond with empathy and warmth, creating genuine connections with callers.

Increased efficiency in customer service

Our joint solution significantly reduces waiting times and enhances customer satisfaction by automating routine inquiries.

High adaptability

The seamless integration of Parloa’s voicebot into existing systems is a real booster for customer experience – always tailored to the individual needs of our clients.

Future-proof through advanced AI

Equipped with the latest AI technology, our call management solutions are not only powerful but also future-proof, highly scalable, and ready to meet upcoming challenges.

Media

Ready to connect with SNcom?