infinit.cx

Whether it's a shopping, product or hotline experience – for over 40 years, we've known: there's always room for improvement. And we know how! We start where interaction takes place: how, when and what do companies communicate with their customers? To this end, we analyse, advise and accompany companies on their journey from customer contact to a successful customer experience, with tailor-made solutions ranging from hotlines and AI agents to AI-supported apps. So that CX expectations and reality come together and customers (and employees) can become fans. We work with leading brands in verticals like utilities, finance, insurance, real estate and more.

Better Together – the lively partnership between Parloa and infinit.cx combines since 2021 the strengths of a highly innovative AI platform with many years of experience in consulting and implementing customer experience and customer service projects. Together, Parloa and infinit.cx create real added value and have a lot of fun working together – and our customers feel that too.