CallTower

CallTower is leading the future of global communications where UCaaS and CCaaS innovations meet the vast expanse of connectivity, with numbering coverage in over 80 countries and additional managed telephony solutions. CallTower is revolutionizing communications through integration of cutting-edge technologies.

CallTower delivers seamless MS Teams, Zoom, and Webex voice solutions (UCaaS) with one-click failover, all managed via CallTower Connect, a proprietary delivery and managed service tool. CallTower provides comprehensive contact center and customer experience solutions (CCaaS/CX) with Genesys, Five9, and Intermedia, along with conversational artificial intelligence (CAI) powered by Parloa.

Products are backed by robust professional and global managed services, enabling customers to deploy and manage best-of-breed communications solutions that meet current and future global needs.

Since its establishment in 2002, CallTower has evolved into a global cloud-based, enterprise-class communications provider for enterprises worldwide. CallTower offers and supports industry-leading solutions including Operator Connect for Microsoft® Teams, MS Teams Direct Routing, GCC High Teams Direct Routing, Microsoft® 365, Cisco® Webex Calling / UCM, Cisco® CCP, Zoom Phone, and Zoom (BYOB), along with Genesys, Five9, and Intermedia.

For more information about CallTower, visit calltower.com.

CallTower partners with Parloa to deliver advanced conversational AI solutions that elevate customer experiences. Combining our in-house CAI expertise, decades of contact center experience, and Parloa’s innovative voice AI platform, we help organizations automate interactions, boost efficiency, and drive meaningful engagement—without sacrificing personalization or quality.