Parloa’s WAVE 2025 Conference
Where Innovators in AI and CX Come Together
When? September 25, 2025
Where? Wilhelm Studios, Berlin
Voices from WAVE 2024
- “This is a great example of AI innovation "Made in Germany". (...) It was a pleasure to attend the world premiere of the AI Agent Management Platform live in Berlin”
Agnes Heftberger CVP & CEO Microsoft Germany 
- “I had the incredible opportunity to attend WAVE2024, which was filled with groundbreaking innovations and thought leadership in AI applications in customer service.”
Andreas Nothdurft Managing Director, Accenture 
- “It was an inspiring and unique event! 🚀”
Katharina Paul Expert Conversational AI, Muuuh! 
- "Malte Kosub has just shown us what the future of customer service will look like!"
Nina Birac Account Based Marketing & Client Engagement Director, Transcom 
- "The event was filled with great conversations and impressive personalities. I was particularly thrilled that Bastian Schweinsteiger took the time to share his thoughts and (even hybrid) took a selfie (...)! ⚽️"
Uwe Richter Director Customer Service, HSE 
- "Yesterday, Parloa‘s first WAVE took place in Berlin and I was lucky to attend as a guest. Not only was their new product AMP launched there, but many great speakers where on stage. (...) Thanks to Parloa for this amazing first event."
Eva Milicic Director Customer Services, PAYBACK - "Being in the same room with hundreds of AI-driven international service and technology leaders was an inspiring experience."
Tobias Sturm Bereichsleiter Service & Beratung, Kassenärztliche Vereinigung Nordrhein
Find out why people loved
WAVE 2024
+ 0
visionary and change-making speakers
from leading brands such as Deutsche Glasfaser, HSE, TUI and many more.
Average score given by attendess
0 /10
81% of attendees rated the event
1 stars
WAVE 2024 Sponsors
Join the Waitlist!
- September 25, 2025
For any question or additional info, you can reach out to us at: wave@parloa.com