Parloa’s WAVE 2024 Conference
Where Innovators in AI and CX Come Together
When? September 12th, 2024, 8:00 AM – 9:00 PM
Where? Vollgutlager Berlin, Germany
Who You’ll See at WAVE
Agnes
Heftberger
CVP & CEO Microsoft Germany
Andreas
Nothdurft
Salesforce Business Group Lead DACH
Anne
Lutz
Manager Consulting
Axel
Dittmann
Chief Evangelist
Bastian
Schweinsteiger
Angel Investor
Ben
Ellermann
Managing Director
Benjamin
Gebauer
Head of Portfolio Development
Bernd
Guske
Division Manager Customer Operations
Christina
Lehmann
Strategic Regional Alliance Manager
Carolin
Telscher
Product Owner Customer Service Systems
Daniel
Witte
Gilbert Jacqué
Hendrick
Reese
Responsible AI Leader
Jens
Rassloff
Chair of the Supervisory Board
Katharina
Paul
Expert Conversational AI
Kerry
Robinson
Vice President of Conversational AI
Lucas
Desiderio
Enterprise Sales
Malte
Kosub
CEO & Co-Founder
Matthias
Quirmbach
Head of Customer Care Management
Nicolette
Wuring
Futuremaker & Former Chief Customer Officer at Sky
Nina
Birac
Nisa
Inanici
Paul
Herbertz
Project- and Product Manager IT Service Management
Ramón
Delima
Roland
Dolle
Head of Customer Management
Ruth
Engemann
Senior Product Manager AI & Voice
Stefan
Ostwald
Sven
Buchholz
Tobias
Sturm
Director Service & Consulting
Uwe
Richter
Director Customer Service
More speakers are on the horizon. Watch this space for updates!
- Fireside Chats: Engage with industry leaders in discussions on the latest innovations and trends shaping customer experience (CX) today.
- Keynote Presentations: Ignite your passion for AI with thought-provoking keynotes that provide a visionary roadmap for integrating AI into your business strategy.
- AI in Action: Gain insights and best practices from enterprises successfully using AI to enhance their operations.
- Supercharged Workshops: Participate in interactive workshops featuring in-depth case studies and actionable tips to supercharge your CX strategy.
- Panel Discussions: Hear from leading global brands about their AI strategies, future planning, and how they stay ahead in the competitive landscape.
- Networking Reception: Connect with speakers, experts, and peers to discuss the day’s lessons and build new professional relationships.
1 day in Berlin to change your perspective on CX and AI forever
from leading brands such as Deutsche Glasfaser, HSE, TUI and many more.
hours of exclusive content
to be enjoyed on-site. And if you want to rewatch it, you get unlimited on-demand access.
leaders driving change
to engage with in dedicated networking sessions and in the after show party.
WAVE 2024 Sponsors
Our Location
The conference takes place from 8:00 AM to 5:30 PM and will be followed by an after-show party. If you want to be sure you don’t miss it, please consider staying until Friday, September 13.
Here’s how to reach the location with public transport:
Bus Lines
- M43 (Morusstraße + 2 min walking)
- M41 (Fuldastraße + 12 min walking)
Subway
- U7 (Rathaus Neukölln + 9 min walking)
- U8 (Boddinstr. + 10 min walking).
Where should you stay?
Hotel Recommendations
- GINN City & Lounge Yorck Berlin – 5.2km (14 min by car or 26min by train)
- Estrel Hotel – 2.3km (8 min by car or 20 min by train)
Shared Value and Sharing Values
At WAVE 2024, we’re committed to community giving. A portion of every registration fee is dedicated to supporting humanitarian projects, ensuring that your participation directly contributes to a meaningful cause.
Registration is currently closed!
- September 12, 2024
- Vollgutlager Berlin, Rollbergstraße 26, 12053 Berlin
For any question or additional info, you can reach out to us at: wave@parloa.com
Parloa WAVE 2024
Your FAQs
What is the WAVE Conference?
What’s included in the ticket price?
• Inspirational keynotes on the main stage;
• 8 breakout sessions across two stages plus unlimited access to networking opportunities with industry leaders;
• Lunch, dinner, snacks and drinks throughout the whole day. We have vegan, vegetarian and meat options.
Please get in touch at wave@parloa.com in case you have severe allergies we need to be aware of.
Where can I find the agenda of WAVE2024?
The agenda outline for WAVE2024 can be found at https://www.parloa.com/resources/event/wave/agenda/
I am planning my trip to Berlin. When should I be there and how long does WAVE last?
Check in for WAVE opens at 8.00 AM, and the stage program goes until 5.30 PM.
After the conference we will host a cocktail and networking party, please plan accordingly. We would love to have you as a guest also for the party!
If you need accommodation in Berlin, you can check a list of suggested hotels here
How can I reach the location with public transportation?
Bus Lines:
• M43 (Morusstraße + 2 min walking)
• M41 (Fuldastraße + 12 min walking)
Subway:
• U7 (Rathaus Neukölln + 9 min walking)
• U8 (Boddinstr. + 10 min walking).
Are there any hotel recommendations, in case I need to stay overnight?
Yes, there are.
• GINN City & Lounge Yorck Berlin – 5.2km (14 min by car or 26min by train)
• Estrel Hotel – 2.3km (8 min by car or 20 min by train)
I have mobility issues. Is the venue accessible for me?
We are happy to assist you. Please contact us at wave@parloa.com for us to provide you the best possible experience.
I have a ticket but can no longer attend. What should I do?
Please contact us at wave@parloa.com and we will find the most suitable solution for you.