Where fast time-to-value meets exceptional performance

Building exceptional AI agents is just the start... Scaling them reliably is the hard part.

  • Handle millions of customer conversations across use cases, languages, and regions without compromising customer experiences.

  • Keep AI agents consistent, compliant, and continuously improving.

  • Give enterprise teams everything they need to manage agents in the long run: Natural language briefings, Integrated testing, real-time monitoring and continuous improvement based on what customers actually say and do

Every phase of the agent journey lives inside the platform

  • Manage every agent across every use case, brand and region from one control panel.
    Centralized orchestration

    Manage every agent across every use case, brand and region from one control panel.

  • Versioning, approvals 
and deployments with 
built-in controls.
    Governed lifecycle

    Versioning, approvals 
and deployments with 
built-in controls.

  • Transparency into what agents are doing and how they impact customer experiences.
    Agent observability

    Transparency into what agents are doing and how they impact customer experiences.

  • Data is encrypted, with role-based access controls and enterprise-grade compliance.
    Secure data handling

    Data is encrypted, with role-based access controls and enterprise-grade compliance.

Take it from 
our customers

Read our customer stories
Roland Dolle, Leiter Customer Interaction, Data & AI bei A.T.U Auto-Teile-Unger Handels GmbH & Co. KG

The initial tests we ran with Parloa AMP already fully convinced us. We saw rapid success and a high acceptance rate for the AI solution in our stores. With the AI Agent, we want to push the boundaries of what’s possible in customer experience.

Roland Dolle, Leiter Customer Interaction, Data & AI bei A.T.U Auto-Teile-Unger Handels GmbH & Co. KG
Olivia Szpiech, Director of Customer Service

Thanks to Parloa, our customers have the permanent possibility to receive automated answers to all their questions via various channels without being tied to opening hours.

Olivia Szpiech, Director of Customer Service
Paul Herbertz, Produktmanager Kommunikationsinfrastruktur, BarmeniaGothaer

This is actually how I have always imagined AI. No more rule-based dialogues but truly individual and customized conversations.

Paul Herbertz, Produktmanager Kommunikationsinfrastruktur, BarmeniaGothaer

Engineered for reliability, built for scale

Our platform orchestrates the full AI agent lifecycle, so you can get to value faster, with more confidence.

The AI Agent lifecycle

Design intelligent AI agents across channels with flexible skills & integrations

  • Company-specific knowledge and policies.
  • Natural language briefs, not scripted flows.
  • Tasks to resolve specific user issues.
  • Integrations to CRMs, order systems, and backend APIs.
Learn more

Battle-test every agent in real-world conditions before and after you go live.

  • Simulate thousands of multi-turn conversations.
  • Validate edge cases.
  • Run regression tests of simulation and real conversations.
  • Evaluate with rules and LLM-as-judge.
  • Audit trails and versioning.
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Deploy with full control, globally.

  • Region and channel configurations.
  • Human fallback and escalation.
  • Multilingual, multi-brand rollout.
  • Seamlessly handle high call volumes or seasonal spikes.
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Track how agents perform in production and make them better.

  • Test and compare different agent versions.
  • Track key metrics like average handling time, containment rate, and more.
  • Tune and update instructions and integrations.
  • Measure and adjust agents for new regions or use cases.
  • Send data to your business intelligence tools for deeper analysis and reporting.
Learn more

Ready to scale AI agents 
that actually work?

What’s next?

Once you’ve completed the form, we'll reach out to schedule your appointment.

We’ll discuss your unique business situation and help determine the most effective ways we can help you.

Book a demo

Amplify your customer service experience today.