Integrate AI agents seamlessly into your existing infrastructure

Our platform effortlessly integrates with your business’s existing systems, including CCaaS, CPaaS, Workforce Management, CRM and ERP platforms —tools that you already trust to manage customer interactions. 

Supported integrations include: Avaya, Five9, Genesys, Microsoft Dynamics, Nice, Salesforce, ServiceNow, SAP, Twilio, Verint, Zendesk. 

While these provide foundational AI capabilities, our AI Agents deliver deeper automation, smarter interactions, and greater AI scalability, perfectly complementing your existing infrastructure.

• Connect with ease to leverage all the service channels your contact center uses, whether it’s phone, chat, or messenger.

• Benefit from advanced AI capabilities that go beyond standard CCaaS features.

• See consistency across existing channels.

• Leverage VOIP infrastructure with SIP standards for faster time-to-value.

Tailor our platform to your unique requirements by adding custom services via REST API. Seamlessly connect your CRM or other external data sources to enhance automation efficiency while delivering fully personalized experiences to your customers.

Collecting and analyzing usage metrics is crucial for continually enhancing customer service dialogues. With our platform, you have the flexibility to connect and export conversation data to the business intelligence or analytics provider of your choice. 

In short, you can gain valuable insights into customer interactions and make data-driven decisions to continuously improve your services.